Request Forms and Guidelines of Resolution and Submission for SY 2025-2026 | SDO - Davao City Directory

List of Request Forms for any discrepancies and/or issues that are for SDO Personnel’s attention. 

Request Form	Description	Code*	Reason*	Download Link
RF1	LRN Merging			RF1-LRN Merging
RF2	LRN Reactivation			RF2-LRN Reactivation
RF3	Unenrollment with Data Issues	1)    Update Failed a)     Update basic profile b)    EOSY Updating 2)    Enrollment Failed 3)    Untagging Temporary Enrolled 4)    Untagging Unsettled Account 5)    DOFA (Date of First Attendance) Mistakenly encoded 6)    Age out of range 7)    Others		RF3-Unenrollment Concerns
RF4	Unmerging of LRN			RF4-Unmerging of LRN
RF5	User Account Management Concerns and/or Re-opening and Closing of Schools		Additional/removal of Personnel	RF5-User Account Management
RF6	Merging of School ID			RF6-School ID Merging
RF7	Re-opening of School Enrollment and EOSY Finalization	1)    Re-Opening of Enrollment and EOSY Finalization 2)    EOSY Finalization		RF7-Reopening of School Enrollment and EoSY
RF8	Transfer Related Issues	1)    Joint transfer 2)    Transfer Dispute 3)    Confirmed/Declined but still pending 4)    Transfer from Closed School 5)    Transfer from Philippine School Overseas 6)    Wrong tagging of Previous School 7)    Others		RF8-Transfer Related Issues
RF9	Unenrollment of Learner		1)    Incorrect Grade Level (SHS) 2)    1st Sem Declined 3)    Multiple Enrollment 4)    Mistakenly Enrolled 5)    No Appearance Since BOSY 6)    System Error 7)    PEPT/ALS Passer 8)    Tagging of Temporary Enrollment 9)    Others	RF9-Unenroll Learner
RF10	Updating of School Calendar			RF10-School Calendar Update
Incident Report	Document to process – resolve issues that does not fall into any Request Forms			Incident Report File
Request Form to Reset password or Add New School Head - LIS Account	Document to process a request in resetting user accounts.	1)    Add New School Head 2)    Forgot Password need to be reset 3)    Removed Previous School Head 4)    Add School Head in School Forms		Reset password / Add New School Head LIS Account

 

For Schools DAVAO CITY DIVISION LIS HELP DESK SY 2025-2026 RF 1-10, Incident Report and Reset of School Head Account Instructions: 

1)    Please fill out all necessary information and provide complete attachments as required in the RF. 

2)    Avoid submitting multiple requests with the same concern. 

3)    Resolution of issues is on a FIRST-COME, FIRST-SERVED basis.

4)    Each submission must include only one school and one consolidated issue at a time. For example, one entry for School A - all LRN Merging; another entry for School A - all Unenrollment.

5)    Name your file using this format: “REGION-DIVISION-SCHOOL”

For example: “XI-DAVAO CITY- BATOLUSA ES”

 

Request Forms (RF), Incident Report, and Reset of School Head Account submission link:

https://tinyurl.com/2025RFLIS