DepEd Memorandum 068, s. 2025
Addendum to the DepEd Memorandum No. 014, 2022
(The DepEd Quality Management System Manual and Procedures and Work Instructions Manual)
AUG 11 2025
DepEd MEMORANDUM
No. 068, s. 2025
ADDENDUM TO THE DEPED MEMORANDUM NO. 014, 2022
(The DepEd Quality Management System Manual and Procedures and Work Instructions Manual)
To: Undersecretaries
Assistant Secretaries
Bureau and Service Directors
Regional Directors
Schools Division Superintendents
Public Elementary and Secondary School Heads
All Others Concerned
1. In relation to the issued Department of Education (DepEd) Memorandum No. 014, s. 2022 titled The DepEd Quality Management System Manual and Procedures and Work Instructions Manual, this Memorandum aims to provide additional guidelines/manual for the implementation of QMS in DepEd.
2. The Department of Education (DepEd) issues The DepEd Quality Management System (QMS) Manual and Procedures and Work Instructions Manual (PAWIM) including the PAWIM for Quality Workplace (QW), which shall serve as reference document for the DepEd NQMS implementation. This is pursuant to DepEd Order No. 009, s. 2021 titled Institutionalization of a Quality Management System in the Department of Education.
3. The issuance of these DepEd-wide QMS Manuals particularly the PAWIM for QW, aims to standardize and harmonize the implementation of quality workplace in the Department. It also aims to provide an objective evaluation of the effectiveness of established workplace standards resulting in quality working conditions in DepEd offices and schools.
4. The description and outline of the DepEd-wide QMS Manuals are as follows:
NQMS | Description | Outline |
DepEd QMS Manual | A document that describes the quality management system of the Department of Education. Its purpose is to clearly communicate information, serve as a framework for meeting quality system requirements, and convey management commitment to quality system. | 1. Introduction 2. Agency Profile 3. Organizational Structure 4. Scope & Coverage 5. Quality Policy 6. DepEd Process Map 7. Management Processes 8. Core Processes 9. Support Processes 10. List of Interested Parties’ Needs and Expectations 11. Control of External Providers |
Procedures and Work Instructions Manual (PAWIM) | A document that provides the procedures and work instructions required to ensure the satisfactory operation of a standardized and harmonized DepEd quality system within and across all governance levels as described in DepEd QMS Manual | 1. Management Review 2. Internal Quality Audit 3. Correctigve Action 4. Risk Management 5. Documented Information Management 6. Citizen/Client Satisfaction Feedback Management 7. Training Advocacy 8. Knowledge Management 9. Quality Workplace |
5. This Memorandum contains the PAWIM for QW and its tools/ checklists, forms, and templates.
6. The Manual can be accessed through bit.ly/DepEdNQMS.
7. Any proposed improvements, or changes in the DepEd QMS Manual and PAWIM shall be made through an official communication by the concerned Quality Management Representative (QMR) addressed to the DepEd NQMS Secretariat and sent through the Bureau of Human Resource and Organizational Development Effectiveness Division (BHROD-OED) through email at nqmssupport@deped.gov.ph for approval.
8. For more information, please contact the Bureau of Human Resource and Organizational Development-Organizational Effectiveness Division through email at bhrod.oed@deped.gov.ph or at telephone number (02) 8633-5375.
9. Immediate dissemination of this Memorandum is desired,
(SGD) ATTY. FATIMA LIPP PANONTONGAN
Undersecretary and Chief of Staff
Encls.:
As stated
References:
DepEd Order (No. 009, s. 2021)
DepEd Memorandum No. 014, s. 2022
To be indicated in the Perpetual Index
under the following subjects:
AUDIT
BUREAUS AND OFFICES
EMPLOYEES
MANUAL
OFFICIALS
PROCEDURE
RULES AND REGULATIONS
SCHOOLS
A full copy of DepEd Memorandum No. 068, s. 2025 below:
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